From 1st April 2020, all domiciliary care workers in Wales will need to be registered with Social Care Wales, in the same way as social workers are. You can find it all online, but to precis:

“Domiciliary support services are registered with the Care Inspectorate Wales (CIW).

Job titles may not be called ‘domiciliary care worker’, but if a worker provides care and support to people in their own homes and the place of work is registered with CIW they will need to register with us.”

1          People with NVQs in care can register with a qualification.

2          UNTIL THE 31st MARCH 2020, people without a qualification can register if they have experience. This involves getting their manager to confirm they have those skills.

3          If they don’t have either of the above, they have to take an online course and assessment. Once completed successfully, they can apply to be registered.

Registration must be renewed every 3 years.

There is a registration fee of £20, which will rise to £30 in 2021/22.

Responsibility of employers:

“Employers will need to make sure workers are fit to practise…”

confirm a worker’s competence to register (if a worker is registering without a qualification)”

“endorse applications

“verify the identity of the worker when applying if required”


To do the above, employers need to become signatories:

“Employers and higher education institutes have to nominate appropriate people to act as signatories. Signatories endorse applications and help maintain an up to date register. There are two types of signatories:  lead signatories – someone in a senior role with access to HR records, and additional signatories – nominated by a lead signatory and can be someone who can verify information, for example team managers.”

When you become a signatory you’ll receive an email. This will have information about how to create your SCWonline account


“SCWonline allows signatories to:

  • access the list of applicants and registrants for their organisation
  • send us documents
  • contact us directly
  • request new signatories (lead signatory only)
  • be the main contact on registration issues
  • let us know if anyone leaves their job


  • confirm the removal of a registered person who has been employed by your organisation within the last 12 months
  • access enhanced registration information such as fitness to practise sanctions.”



Verifying and endorsing applications

Both lead and additional signatories can endorse and verify application and renewal forms. When endorsing, signatories must make sure that all information on the application form is accurate. In particular:

All new applications must be endorsed by the applicant’s employer.

Social care managers and workers, including domiciliary care workers must have their renewal endorsed.

Qualified social workers don’t need to have their renewal endorsed (unless they have been requested to do so by us).

Application and renewal forms can be endorsed using your SCWonline account.

If a person selects you to endorse them;

  • you will get an email request
  • check their application / renewal form within seven days
  • complete and submit your endorsement.

If you aren’t able or willing to endorse an application contact

If you have concern about an applicant or a registered person see how we deal with concerns for information on how to raise your concern.