Vicki Gilman

BABICM Chair and Director

Vicki is an experienced Case Manager, Health Entrepreneur and Clinical Specialist Neurophysiotherapist who led the formation of Social Return Case Management Ltd and as Managing Director of Social Return Case Management, takes overall responsibility for leadership and development of the service. Her path to her current role has been via her clinical specialism in neurological rehabilitation from specialist inpatient settings to community rehabilitation, across NHS, military, third sector and independent provision (with an MSC in Neurorehabilitation squeezed in on the way!). For many years she provided expert witness testimony to the courts as a specialist neurophysiotherapist.  Never far from the sharp-edge of working with clients and families, she has set up and run several successful services in the rehabilitation sphere and enjoys the challenge of balancing ethical high quality services with responsibly run businesses, comprising skilled and cohesive teams of professionals.

Vicki is a past TEG chair and BABICM council member and past chair of the Northern Acquired Brain Injury Forum.

To contact Vicki, please click here.

Janette Mason

Director of Operations

Janette is the Director of Operations at BABICM and joined the company as Office Manager in February 2019.

As a qualified HR Manager with years of experience in both administration and retail industries Janette is used to multi-tasking and ‘thinking outside the box’.

After working for the same distribution company for 20 years in which she developed from a data entry clerk to a Sales Ledger Manager, Janette moved into the retail industry and set herself a new challenge to qualify as a HR Manager by completing her CIPD qualifications.

Janette is an active contributor to the Training Events group and Office representative at Council meetings directly feeding back contributions from the BABICM membership.

Being a very goal orientated person, Janette loves to set herself a challenge bringing her own passion and personality to each role.

To contact Janette, please click here.



Anita Pascoe

Membership Secretary and Director

Anita qualified as an occupational therapist in 1997 at Leicester University. Anita has specialised in the field of Acquired Brain Injury (ABI) since 2000 and began working as a case manager with Westcountry Case Management in 2004 alongside independent occupational therapy work, and is also a care expert; giving Anita a sound knowledge of the litigation process.

Anita took on the role of clinical support manager at Westcountry Case Management in June 2015. She undertakes a variety of activities to support case managers in their clinical practice.

Anita provides ABI training for individuals who work in this field, in particular for support workers, and professionals working in deputyship or litigation teams.

Anita is an advanced member of the British Association of Case Managers and is part of the BABICM Professional Practice and Membership Group. Anita is passionate about brain injury and other complex disabilities, and the impact they have on people’s lives.


To contact Anita, please click here.

Andrew Rose

Chair of Company Strategy Group and Director

Andrew is the Director at AKA Case Management Ltd and was previously a Director and Treasurer of BABICM. He has worked with clients with brain injury and complex needs since 2006. His background is in Psychology and he has over 20 years experience in training and lecturing.

Andrew has worked in both England and Australia and has specialised in working with clients in the community who exhibit challenging behaviour to extreme challenging. His experience includes working with individuals who have endured trauma and abuse, brain injury, mental health challenges and multiple diagnoses.

Andrew has a passion for Motivational Interviewing (MI), delivering training in MI in England and Australia. He also has experience in delivering training in ABI, positive behaviour support, problematic sexual behaviour and systemic dialectical behaviour therapy.

2013-2021© Copyright BABICM

Designed & Developed by Spindogs