BABICM Council

“BABICM council is formed of volunteers from the membership. Members can apply to be on council as vacancies become available at the AGM each year (which is held at the summer conference). Members are voted in for 6 years and continue as volunteers. There is a minimum number of 12 council members at any one time.

BABICM council meets 6 times per year, 5 face to face in London and 1 webinar. Council members are required to attend meetings regularly and should 3 meetings be missed in a row they are asked to step down. The council works to support BABICM’s aims and to act as representatives of the membership.”

Would you like to raise a topic at one of our Council Meetings?

Would you like to join BABICM Council?

We will shortly be sending out nomination forms for BABICM Council Members to join in June 2020. Nominations should be returned to by the 27th April 2020.

BABICM Council Members

Alison Barker

Council Member

Alison joined ILS in 2003 as a specialist Moving and Handling Advisor before becoming a Case Manager.  In her current role as Managing Director she leads the company to ensure that ILS delivers excellent case management and rehabilitation to all their clients, first rate services to our referrers and professional support to our staff.

Alison brings to BABICM a passion for Case Management and an inherent belief that consistently high-quality training and support is critical for Case Managers.  She hopes to contribute to BABICMs strategic plans with a particular focus on promoting research, evidence-based practice and in the development of a professional pathway.

Sue Brown

Chair of Training Events Group & Council Member

Sue started her career in case management in 2004 working at a national case management company.

She continued to expand her knowledge and experience of working with both children and adults with a wide range of disabilities following completion of her Psychology degree in 2008, Sue went on to be Director and Registered Manager until February 2019.

Sue is Director of Browns Case Management, with overall responsibility on all clinical and operational matters.  She has a real passion for clinical excellence and improving the quality of life for those catastrophically injured.  Sue is actively involved in the supervision and development of case management within her organisation.  She champions effective and positive risk taking with her clients.

Sue helped to set up the first Headway group in the Wigan and Leigh District and continues to be a major force in driving the group forward with attendance increasing steadily.  She has been the Chairperson since 2015 and very much enjoys supporting survivors of brain injury in their local community.

Sue has been a member of BABICM for a number of years and wanted to contribute to the development of the case management sector as a whole.

Louise Chance

Council Member

Louise qualified as an Occupational Therapist  from Cardiff University in 1988.  She began working at Pinderfields Hospital in 1990 in neurological rehabilitation, where she gained considerable experience in acute neurological care.  In 1994 she began as a member of the interdisciplinary team at The Priory Highbank team, providing inpatient rehabilitation for adults with acquired brain injury.

She became lead Occupational Therapist in 1998 completing her Masters’ degree in Occupational Therapy. Joining the senior management team in 2000, Louise had responsibility for the transitional living service providing inpatient and outreach rehabilitation. Louise established A Chance for Life Ltd in 2002. Consulting in 2003, she developed Lancashire and Cumbria’s pathway for acquired brain injury rehabilitation.

Since 2005 Louise has been working full time as a Case Manager and more recently, has begun writing expert witness reports. Louise is an active member of North Cumbria Headway and a committee member of the Northern Acquired Brain Injury Forum (NABIF). Louise is interested in all aspects of Brain Injury and Rehabilitation. In the last decade her work has been focused on establishing complex support packages in the community.

Louise became an advanced member of BABICM in 2002 and has also been a member of the Professional Practice Membership Group.

Ella Cornforth

Chair: Special Interest Groups & Council Member

Ella is the Director of Northern Lifetime, a case management, occupational therapy & expert services company. She qualified as an Occupational Therapist in 1992 and has a background in community services, specialising in brain injury and complex care. Ella has worked in brain injury case management since 2001, and is an experienced practitioner and also a Care and OT Expert. Ella champions a collaborative and pragmatic approach to working with clients and their families, with the aim of enabling them to achieve their goals and do whatever it takes to enhance their quality of life.

Ella joined Council as Chair of the Scottish Sub Group in 2015 where she co-ordinated various training events. She remains an active Council member with responsibility for special interest groups and forums

Penny Haysom

Council Member

Penny is a qualified nurse, social worker and teacher and first became a case manager with social services in 1993, later becoming an operations manager across two teams. Then Penny moved into commissioning, with both health and social services. She became a brain injury case manager in 2006, and is now an independent case manager managing a mixed case load of children and adults with complex needs, both pre- and post-settlement. She is passionate about supporting a clearer understanding of the impact acquired brain injury has on clients and their families, as well as the wider community.


Penny was a member of BABICM Council from 2008 – 2014 and was one of the original four members of the Professional Standards Group who created the initial BABICM Competencies, later becoming Membership Secretary and overseeing the instigation of the case management classifications used today.

Janine Heritage

Council Member

Janine qualified as an Occupational Therapist in 1990 and has worked predominantly in the field of Brain Injury since that time. She joined Head First Case Management Services in 1997 as a Brain Injury Case Manager. Over time, her role developed to include to clinical supervision for all staff, developing training programmes for case managers, support workers and other professionals. She is now the Clinical Manager at Head First.

Janine is interested in empowering clinicians, enabling and shaping best practice, ensuring people with brain injuries and their families receive the best possible service and outcomes.

Janine has been an active member of BABICM since 2011, initially on the Education subgroup, and since 2013 as part of the joint working group with CMSUK and VRA, developing a framework for case management practice standards, and working towards accrediting case management as a profession. Janine joined BABICM Council in 2017 and sits on the Professional Practice & Membership Group in addition to representing BABICM on the joint working group.

Ben Holmes

Joint Chair, Research Group & Council Member

Ben qualified as a physiotherapist from Sheffield Hallam University where he began his career within a rotational post in the NHS. Here he gained experience across multiple disciplines, including amputee management, trauma orthopaedics, acute/chronic respiratory care and acute/sub-acute stroke rehabilitation. Ben went on to specialise in neurological rehabilitation whereby he developed wider skills in multi-disciplinary discharge planning of complex neurological cases and inputting to appropriate support packages to facilitate a return home.

Ben moved into the private arena working as part of a multi-disciplinary team in slow stream rehabilitation for those who have sustained ABI, before working as a case manager with Bush & Co Rehabilitation. He now works as an operations manager with Bush & Co which involves supervising a case management team who are managing clients who have sustained an ABI and complex injuries.

Ben is passionate about the role of a case manager and the influence they can have on those who have sustained an ABI and their wider networks (family and friends). He is a strong advocate for using evidence based practice to ensure that the service that is delivered is effective. He is joint chair of the Research sub-group with BABICM.

Ben is keen to support/work with colleagues to engage in research to further enhance our practice as case managers and demonstrate its effectiveness in the field of ABI. He feels strongly that in an arena whereby it is becoming increasingly important to demonstrate our effectiveness as practitioners, it is paramount that further studies are completed to identify the impact we can have on a client’s life.

His particular areas of interest are working with clients with disorders of consciousness and those with high level executive dysfunction who are keen to seek employment/return to work.

Cathy Johnson

Council Member

Cathy was part of the intial BABICM development group, attending the first planning meeting in 1992, helping to develop the peer review system and writing the first set of standards for case management in 1996.  She became the first BABICM Treasurer in 1996 – 1999.

Cathy set up Rehab Without Walls in 1995 with her partner, Dr Neil Brooks, and remains a Director.  She was Chair of BABICM from 2007 to 2010.  During her time as Chair she began the development of competencies in case management, the first Code of Ethics for Case mangement was written, and standards for case mangement were reviewed and written.

Cathy is an advocate of an educational pathway for case managers, and supports the development of quality standards in case management.  Rehab Without Walls was the first case management company in the world to be accredited by CARF (Commission on Accreditation of Rehabilitation Facilities) for brain and spinal injury case management and rehabilitation in 2009.  Rehab Without Walls was also the first case management company to achieve “Outstanding” with CQC in 2015.

She is committed to the development of case management as a profession, and has been involved in developing the programme for the BABICM summer conference for several years.

Anita Pascoe

Council Member

Anita qualified as an occupational therapist in 1997 at Leicester University. Anita has specialised in the field of Acquired Brain Injury (ABI) since 2000 and began working as a case manager with Westcountry Case Management in 2004.

Anita took on the role of clinical support manager at Westcountry Case Management in June 2015. She undertakes a variety of activities to support case managers in their clinical practice.

Anita is an advanced member of the British Association of Case Managers and is part of the BABICM training and events group. Anita is passionate about brain injury and other complex disabilities, and the impact they have on people’s lives. She carries a small caseload, which is work she thoroughly enjoys.

Maggie Sargent

Council Member

Maggie Sargent was part of the steering group that established BABICM back in the 1990s and is an active director of a case management company, supervising case managers across the UK and into Europe. Maggie is Nursing Adviser on the advisory board for Headway National and is a life member. She is also an advanced member of BABICM and was also a director on the board of CMS UK from 2002 to 2004.

In 2004 Maggie published a paper at The European Brain Injury Symposium at the Vatican on caring for clients in the community with PVS and has published other papers on costs of care in the community. She was an invited speaker on case management at the ‘Fifth World Congress for Neuro-Rehabilitation’, which took place in Rio de Janeiro in September 2008, and also at the PEOPIL Conference, which took place in Malta in June 2009, and was chosen to contribute a chapter on care and case management in the recently published APIL Guide to Catastrophic Injury Claims.  Maggie also presented at the European Neuro-Convention.  Maggie was invited to The International Brain Injury Association World Congress in New Orleans in March 2017, the largest international conference on the subject of brain injury – and in September 2017 she was Honorary Chair at BIT’s 4th Annual World Congress of Orthopaedics in China and presented on travel opportunities for clients with spinal cord injuries.  Maggie was awarded the Lifetime Achievement Award 2017, and Maggie Sargent and Associates were winners of Medico-Legal Provider of The Year award 2017.

Maggie is currently a co-director of an International case management company, which offers case management services for clients with profound disability. In 1997 she established a local nursing service for the community funded by charitable donations, through which provides nursing care within a patient’s home. In 2011 she established the Oxford Group of The Silver Lining Charity and later the Bristol/Bath group, providing social opportunities and challenges for clients with brain injury, which have a combined client-group of over 50 service users at present. She also lecture’s at seminars across the country on costs of care both in the public and private sectors.  Maggie also runs trips for charity each year such as skiing in France, safari trips in Africa, camping in Northern France, and surfing in Devon.  Having spent a lot of time recently on various charitable endeavors, Maggie feels that she would like to devote some more time to BABICM in these crucial times.

She is an independent case manager and she runs an independent case management company with her co-director, Kate Russell and feels that, with the many changes on the horizon, it is now time to get back onto the BABICM Council after having had a break for some years.

Anna Watkiss

Chair, Professional Practice Membership Group & Council Member

Anna is a Chartered Psychologist, graduating with a BSc in Psychology in 1993. Anna has worked in neuropsychological rehabilitation since 1994 when she started work as an assistant psychologist working with clients with acquired brain injury. She worked with clients and their families in the community and also at an in-patient neuro-rehabilitation unit.

Anna has been a brain injury case manager since 1998. Anna works with clients with complex needs and has a particular interest in running community rehabilitation packages. Anna is National Clinical Co-ordinator for Tania Brown Ltd, providing supervision and development to case managers and is passionate about all case managers working from a client goal-directed perspective.

Anna was a core part of the working group leading the development of core competencies for BABICM produced in 2010 and part of the team who wrote the BABICM standards of professional practice.

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