BABICM council is formed of volunteers from the membership. Members can apply to be on council as vacancies become available at the AGM each year (which is held at the summer conference). Members are voted in for 6 years and continue as volunteers. There is a minimum number of 12 council members at any one time.
BABICM council meets 6 times per year, 2 face to face and 4 webinar. Council members are required to attend meetings regularly and should more than 2 meetings be missed over the 12 months they are asked to step down. The council works to support BABICM’s aims and to act as representatives of the membership.
BABICM is committed to having a diverse and inclusive community of Council members. Our Council is an inclusive forum where ideas, suggestions and best-practice are welcomed and considered in an open and transparent way.
We welcome and encourage nominations from the broadest possible range of people, recognising that this diversity brings huge value to the work we do. BABICM is dedicated to equality of opportunity and we actively promotes a diverse and inclusive environment.
When selecting candidates, we give some consideration to our aim to maintain a broad range of professional backgrounds and skill sets, representative of the membership on council and in working groups.
We actively encourage and welcome applications from people of all backgrounds, particularly those from under-represented and minority groups.
Would you like to raise a topic at one of our Council Meetings?
Vicki is an experienced Case Manager, Health Entrepreneur and Clinical Specialist Neurophysiotherapist who led the formation of Social Return Case Management Ltd and as Managing Director of Social Return Case Management, takes overall responsibility for leadership and development of the service. Her path to her current role has been via her clinical specialism in neurological rehabilitation from specialist inpatient settings to community rehabilitation, across NHS, military, third sector and independent provision (with an MSC in Neurorehabilitation squeezed in on the way!). For many years she provided expert witness testimony to the courts as a specialist neurophysiotherapist. Never far from the sharp-edge of working with clients and families, she has set up and run several successful services in the rehabilitation sphere and enjoys the challenge of balancing ethical high quality services with responsibly run businesses, comprising skilled and cohesive teams of professionals.
Vicki is a past TEG chair and BABICM council member and past chair of the Northern Acquired Brain Injury Forum.
Stacey qualified as a Solicitor in 1998 and is a Legal Director at Enable Law and a Director of Foot Anstey Trust Corporation Ltd. She heads up the Court of Protection Team at Enable Law. This is a team of approx. 30 supporting in the region of 170 clients managing assets exceeding £150m. Stacey is regularly instructed by other firms to provide expert evidence in personal injury and clinical negligence litigation in relation to the costs of a professional Deputy or Trustee and has given evidence to the Court in that capacity.
The vast majority of the clients they support at Enable Law have sustained an acquired brain injury. That could be as a result of a birth injury, a clinical incident or other traumatic event. Her clients will invariably have sustained multiple and profound injuries leading.
Stacey has significant experience of supporting clients with complex needs. The work undertaken can range from complex applications to the Court of Protection, to buying and adapting properties and supporting with the implementation of care and therapy packages.
She is a strong advocate of multi-disciplinary collaboration. As a Deputy she believes it is essential to work very closely with all those supporting my client to ensure they remain at the heart of the decision making process and are enabled, where possible, to make their own decisions. Where they lack the capacity to do so, collaboration ensures she is able to make best interests decisions based on all of the relevant information.
Stacey is a firm believer that as a Deputy, one of the most important things to do is to take the time to build relationships with our clients and their ‘team’ to understand their wishes, feelings and beliefs.
Jo qualified as a Registered Nurse In 2013 and has worked in the healthcare Industry for the past 16 years. She started my career as a support worker at a local care home progressing through various position within the NHS and private sector.
Prior to her move into case management, she held senior management positions in private healthcare managing nursing homes. Jo was directly responsible for both clinical and non-clinical staff in a fast pace environment proving support from both a clinical and operations perspective. During that time, she had exposure to investigating and managing staff disciplinaries and investigations which included referring a registrant to a professional body and providing evidence during the trial.
Jo has worked as a case manager for just over 4 and a half years now holds the role of of Clinical Manager at N-Able Services Ltd. During her time as a Case Manager she developed an organic interest in brain injury following supporting one of the directors with a TBI case. Jo now has 10 TBI cases on her case load and has been a member of BABICM for the last 3 years. As well as holding her own case load, she provides support and guidance to other case managers throughout the team as well as supporting the directors with more complex cases. Jo has developed relationships with stakeholders within the industry whilst building on her reputation as a case manager.
Jo has completed various post-graduate education to compliment and build on existing knowledge and skills. She has recently completed the Level 7 Operations Management Diploma to continue to build on my operational management experience.
As a person, Jo likes to get stuck in and relishes a challenge. As well as working as a case manager, she has an 20-month-old who has the same fire and determination in her belly as she does. In-between all that, she has been renovating a 200-year-old house with her husband Dan as well as rescuing several animals over the years.
Viv is an Occupational Therapist and Brain injury Case Manager with over 30 years of clinical experience in rehabilitation and case management. She is a founding partner with Three Case Management and one of the Directors of the 3HUB Case Management community.
Viv has experience in training and supervision and before developing our business was employed in the NHS for 25 years most recently as a neurorehabilitation team manager setting up an award winning service in the south east.
Currently a Case Manager and Director of N-Able Services Ltd in the North West, Jackie has worked in the role of a Brain injury Case Manager since 1994. Jackie is a Fellow of BABICM, having previously acted as Chairperson from June 2010 – June 2013. Jackie remains wholly committed to raising the standard of care and rehabilitation for people with acquired brain injury and continues to represent BABICM in the work with CMSUK and the VRA, regarding development of a register of case managers.
Louise is a paediatric and adult case manager and nurse who is also certified in trauma informed practice and additionally qualified in public health nursing. Working with children, young people and adults, she is able to support clients and their families following traumatic brain injuries, complex orthopaedic injury and amputation/limb loss.
Louise is proud to have a compassionate approach and a strong commitment to supporting children, young people, adults and their families through positive case management pathways. She is particularly experienced in treating multiple members of the same household and hold strong connections and positive working relationships with excellent clinicians and therapists to ensure the clients’ needs are at the centre of well-formed, passionate and competent MDTs.
Through her case management roles she has developed experience in supporting young people through school and university following traumatic brain injury and supporting the management of daily living activities, self-care and fatigue support.
Previous nursing roles have enabled Louise to develop an understanding in managing a significant case load whilst being responsible for the improvement of the health and wellbeing of the clients and families in her care; reducing health inequalities and improving access to support from within the home, clinics and other healthcare settings. Louise has worked within community care nursing for clients inclusive in working with a range of respiratory conditions, dermatology and wound care as well as supporting vulnerable clients in chemotherapy and haematology day units both in hospital and community settings. Across the number of communities she has worked within she has gained knowledge and experience of supporting clients with a diverse range of vulnerabilities and challenges with ongoing risk assessment being paramount. Communication and equality for SEN are two specialist areas of interest.
Louise is excited to further understand BABICM’s ongoing education and work in supporting members to help their clients following a brain injury in my new voluntary role.
Joanne Foster is Director of North Star Case Management and leads a team of specialist clinical case managers in providing a bespoke service to individuals with complex injuries and health conditions.
Joanne is an occupational therapist by background with over thirty years’ experience of assisting individuals with their rehabilitation. As a Clinical Case Manager, she has worked in the medico-legal sector for the past 20 years and specialises in working with adults who have significant and complex disability, particularly those with an acquired brain injury who require a high level of care and support.
Since 2012 Joanne has held senior operational management roles within leading case management firms with responsibility for providing a high-quality service to clients, which continues in her role at North Star. Joanne is also actively involved on a daily basis in training and guiding case managers to facilitate best practice, and to ensure clients receive a proactive service which helps them achieve their rehabilitation and personal goals.
Joanne was awarded Advanced Membership of BABICM in October 2010 and has been part of the Training & Education Group since 2016.
Helen has been a case manager at Head First for the past five years. Prior to this, she worked as a phsysiotherapist within the NHS brain injury services. She has had a varied caseload of complex ABI clients, both pre and post litigation and has a good and clear understanding of both the clients needs and the role of the case manager. She has implemented community rehab programmes and worked well within the team, assessing, managing, co ordinating, facilitating, advocating, and providing high quality documentation as required to ensure the best outcome for her clients. She is very personable and well-liked by her peers and is a valued member of both our team and the other teams with whom she works. She is practising in line with the BABICM competencies and aims to complete her advanced membership this year. She would be an excellent addition to the council and would contribute sharing ideas and her knowledge of best practice.
Helen is a keen sports woman and is completing the London Marathon in aid of the National Brain Appeal. She has completed many sporting adventure challenges in aid of charities and including some with clients. In her spare time, she volunteers for the Army Cadets and prior to becoming a physiotherapist, she was involved in project management and engineering in Africa. She has many different skills that she has been able to transfer, complimenting her skills as a case manager.
Ben is an OT by training, and he started working with adults with brain injury in Sydney, Australia, in 1998. He started working in the case management field in Sydney in 2000. Ben moved to the UK in 2005 and since then has been employed by the NHS at the RNRU – Homerton Hospital in Hackney London, and then a case management company in Suffolk, England in 2007. He incorporated Ben Holden Ltd, a specialist case management company for adults and children, also based in Suffolk, in 2009. Over the last four years, Ben has been transitioning from being mainly a case manager to now mainly being a Managing Director of a large and growing case management company. Ben was previously involved with the BABICM council and various subgroups from around 2009-2011 and he would be interested to return and help the profession develop and flourish.
Vic qualified as an Occupational Therapist in 2002 from the University of Derby, initially commencing her career in both hospital and community settings with a special interest in neuro rehabilitation before joining Anglia Case management in 2009. Vic has progressed, to become a Clinical Team Lead for Children and Young People, and now sits on the Senior Management Team. This role encompasses her passion for staff development, as it includes the supervising and training of Case Managers, and the management of ACM’s Assistant Case Managers.Vic has a small, complex case load of children and young people with brain injuries, cerebral palsy and other complex disabilities. Her previous experience in neuro rehabilitation, in hospital and community settings has given her an excellent understanding of the challenges and complexities faced by clients and their families after sustaining a brain injury. She uses her therapy background to support young people with the transition from the parental home to adult living where she works in conjunction with other professionals to enable her clients to meet their rehabilitation goals and housing adaptations. Vic has experience of managing the challenges which arise in a child’s education, including the co-ordination of services in relation to Educational Health Care Plans and sourcing of an appropriate school to ensure a child’s needs are met.
Vic also undertakes occupational therapy expert work.
Vic is an advanced member of BABICM and has been an active member of Professional Practice and Membership group since 2016, within her role on PPMG Vic completes the advanced membership reviews.
Andrew is a Neuro-Physiotherapist with 10 years experience of community neuro-rehabilitation. He joined JS Parker Ltd, North East Office, as a Case Manager in January 2017 and has a caseload of adults with brain injury and complex disabilities.
Andrew varies his approach to his caseloads to accommodate the unique requirements of all individuals. All input provided is client centred so that their aspirations and goals are the primary focus of rehabilitation input.
The client’s aspirations and goals are the basis of any therapy intervention and Andrew guides and monitors this with the use of specific interdisciplinary goals. The therapists involved in all caseloads understand the approach that is required and Andrew ensures that the chronology of the client progress is documented and reviewed appropriately.
Andrew is responsible for initial needs assessments and co-ordination, monitoring and supervision of support and rehabilitation packages for clients, both pre and post settlement and has experience in managing complex packages which require a range of support up to 24 hours. All support packages managed by Andrew adhere to CQC requirements at all times.
Commitment to brain injury is demonstrated by Andrew’s involvement as a trustee at Headway Wearside. He is also working towards his advanced BABICM membership, with a date scheduled in October 2020.
Andrew is the Director at AKA Case Management Ltd and was previously a Director and Treasurer of BABICM. He has worked with clients with brain injury and complex needs since 2006. His background is in Psychology and he has over 20 years experience in training and lecturing.
Andrew has worked in both England and Australia and has specialised in working with clients in the community who exhibit challenging behaviour to extreme challenging. His experience includes working with individuals who have endured trauma and abuse, brain injury, mental health challenges and multiple diagnoses.
Andrew has a passion for Motivational Interviewing (MI), delivering training in MI in England and Australia. He also has experience in delivering training in ABI, positive behaviour support, problematic sexual behaviour and systemic dialectical behaviour therapy.
Daniel is a HCPC qualified music therapist with over two decades of experience in his profession. He has dedicated his clinical work to support children and families, focusing on attachment, bonding, and resilience. Throughout his career, Daniel has provided therapeutic interventions in a range of environments, including prisons, mental health settings, and special and mainstream schools, working with children suffering from various conditions, including brain injuries.
Daniel is highly regarded in his field and has held memberships in several umbrella organisations, including the Neurologic Music Therapy Advisory Council and the World Federation of Neurorehabilitation. Additionally, he currently serves on the Editorial Board of the NeuroRehab Times.
In 2013, he co-founded Chroma. As the Managing Director of Chroma, he leads the largest and foremost provider of HCPC regulated Creative Arts Therapies services in the United Kingdom. Chroma’s team of over 100 art, drama, and music therapists work collaboratively with multidisciplinary teams, supported by Chroma’s experienced management team.
Daniel is a regular contributor to conferences and other speaker opportunities within the world of case management and PI/COPD and remains passionate about the collaborative role the creative arts therapies can play within these sectors. He is also passionate about supporting the case management world to continue to develop robust practice, innovative thinking and resilience/self-care within its members.
Daniel enjoys keeping fit through triathlon, and has two daughters.
Abbie is a renowed specialist Case Manager working with adults and children who have sustained a brain injury.
Abbie is an Occupational Therapist by background and started working for the NHS in 2003. After starting work as a Case Manager in 2016. Abbie was acknowledged for her Case Management work, being awarded Catastrophic Case Manager of the year by the CMSUK in 2022.
Abbie works closely with her clients and clinical teams to devise personalised, goal driven treatment and support plan to achieve the best outcomes. She is passionate about client centred care which is, in part, why she was presented with the award by CMSUK and also previously shortlisted for various Case Management accolades.
After setting up AU Associates in 2018 Abbie has supported, supervised and grown her team of Specialist Case Managers to provide input to clients in the Northeast and Yorkshire. Abbie is known to always be available for her team and the wider Case Management community as a source of information and support.
Abbie’s passion and knowledge for the profession proceeds her. An example of this was through Abbie’s determination to become CQC certified in a climate where this was not the norm for ‘small’ Case Management companies; she had to jump through many hoops to achieve this. AU Assocaites were added to the register and audited shortly after achieving a ‘Good’ standard of care; no mean feat. Abbie has offered her time, support and guidance to other companies looking to achieve the same.
Abbie works with litigation cases on both a joint and single instruction basis and maintains a highly professional relationship with all parties involved in a claim. She is an excellent communicator.
Working across the spectrum of Case Management (with adults, children, multitrauma, brain injury, pre and post claim, medical neglegance etc.) has allowed Abbie to build a wealth of clincal and experiencial knowledge which she is happy to use to guide and advice others. Abbie is well connected in the Case Management wider community and is always eager to build others’ networks whether that be new Case Managers and reputable KCs or introducing ‘new to the scene’ clinicians to well established teams.
Outside of working as a Case Manager and being the director of a successful business, Abbie has been the Director of Headway Teesside since 2020. Abbie is always willing to give her time to support others where she can.
This is echoed in her involvement in local charites such as Middlesbrough Women’s Street Watch.
Jennifer Whittall is a very experienced Case Manager, specialising in SCI, ABI, and more often than not combined presentation of a complex nature.
Jennifer qualified in 1982 and has worked in the Medico-Legal / Case Management roles within the sector for over 26 years.
Jennifer is a qualified Physiotherapist who prepares Expert Witness Report for Care, Physiotherapy and rehabilitation. Prior to this, Jennifer was a Senior Physiotherapist and then Manager of the Midlands Centre for Spinal Injuries.
As Director of Jennifer M Whittall Ltd, Jennifer leads a team of Specialist Associates. The company is CQC registered.
It is a small team delivering a high standard of client focussed and personalised service and applying for this nomination Jenny would hope to bring pragmatic input to the organisation of the day to day challenges of working in the sector; with all the demands placed upon Case Managers and how the organisation can support them with all the changes being offered in the field.
The Ethos of Jennifer M Whittall, personally as well as for her team, is to facilitate the clients to lead a fulling lifestyle, not just based on care alone, but also lifestyle, activities and always seeking for opportunities for the clients to look into and “have a go”.
Jennifer has a good network with many individuals and rehabilitation teams.
Jennifer is well known in the field of Case Managers and Experts as well as the Midland Centre for spinal injuries.
Minnieke qualified as an Occupational Therapist in 2004 and worked in various settings throughout her career. Her last position as an Occupational Therapist was as Clinical lead in an Acute Neurology setting. In 2016 she became a case manager – her caseload being predominantly adults with an acquired brain injury. In 2023 Minnieke became the business director for CCMS, a case management company supporting clients and children with brain injuries and spinal injuries. She continues to carry a small caseload and provide care and OT expert witness reports to the courts.
Minnieke is passionate about her role as case manager and business director to ensure her clients gets the best service, during their rehabilitation and beyond. She is particularly interested and dedicated to supporting and training support staff, in understanding and managing clients with a brain injury.
Minnieke has joined BABICM council to develop herself further, but also contribute in a positive way to improve the lives of brain injured individuals, by ensuring that case managers supporting these clients understand the nuances and challenges they face. She is passionate about educating not only case managers and support workers, but other relevant professionals.
Minnieke has recently gained her Advanced Registered Practitioner Membership with BABICM.
A registered general and mental health nurse by background Sally has worked in the case management sector for 11 years. Sally also developed the client liaison role within a leading law practice and worked for over 20 years in the NHS in various rehabilitation settings.
Sally is Clinical Director at JS Parker Limited which is the largest case management organisation in the North of England. She has overall responsibility for the clinical direction of the company which incorporates both the case management, expert witness and therapy services.
Her areas of responsibility include maintaining clinical practice and policy, quality and compliance, staffing and developments within clinical practice. She holds a small case management caseload and an ever-growing expert witness caseload both consist of adults with brain injuries and complex needs as a result of trauma.
Sally has been a member of BABICM for many years achieving Advanced Membership in 2011. She strives to adhere to and advocate for the principles, guidelines and competencies within practice at JS Parker and across the case management sector.
She joined TEG in 2014, and enjoys working with colleagues from across the sector to develop exciting and progressive training events.
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