BABICM Council

“BABICM council is formed of volunteers from the membership. Members can apply to be on council as vacancies become available at the AGM each year (which is held at the summer conference). Members are voted in for 6 years and continue as volunteers. There is a minimum number of 12 council members at any one time.

BABICM council meets 6 times per year, 2 face to face and 4 webinar. Council members are required to attend meetings regularly and should more than 2 meetings be missed over the 12 months they are asked to step down. The council works to support BABICM’s aims and to act as representatives of the membership.”

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BABICM Council Members

Vicki Gilman

BABICM Chair and Director

Vicki is an experienced Case Manager, Health Entrepreneur and Clinical Specialist Neurophysiotherapist who led the formation of Social Return Case Management Ltd and as Managing Director of Social Return Case Management, takes overall responsibility for leadership and development of the service. Her path to her current role has been via her clinical specialism in neurological rehabilitation from specialist inpatient settings to community rehabilitation, across NHS, military, third sector and independent provision (with an MSC in Neurorehabilitation squeezed in on the way!). For many years she provided expert witness testimony to the courts as a specialist neurophysiotherapist.  Never far from the sharp-edge of working with clients and families, she has set up and run several successful services in the rehabilitation sphere and enjoys the challenge of balancing ethical high quality services with responsibly run businesses, comprising skilled and cohesive teams of professionals.

Vicki is a past TEG chair and BABICM council member and past chair of the Northern Acquired Brain Injury Forum.

To contact Vicki, please click here.

Stacey Bryant

Council Member

I qualified as a Solicitor in 1998. I am a Legal Director at Enable Law and a Director of Foot Anstey Trust Corporation Ltd. I head up the Court of Protection Team at Enable Law. This is a team of approx. 30 supporting in the region of 170 clients managing assets exceeding £150m. I am regularly instructed by other firms to provide expert evidence in personal injury and clinical negligence litigation in relation to the costs of a professional Deputy or Trustee and I have given evidence to the Court in that capacity.
The vast majority of the clients we support at Enable Law have sustained an acquired brain injury. That could be as a result of a birth injury, a clinical incident or other traumatic event. My clients will invariably have sustained multiple and profound injuries leading.
I have significant experience of supporting clients with complex needs. The work I undertake can range from complex applications to the Court of Protection, to buying and adapting properties and supporting with the implementation of care and therapy packages.
I am a strong advocate of multi-disciplinary collaboration. As a Deputy I believe it is essential for me to work very closely with all those supporting my client to ensure they remain at the heart of the decision making process and are enabled, where possible, to make their own decisions. Where they lack the capacity to do so, collaboration ensures I am able to make best interests decisions based on all of the relevant information.
I am a firm believer that as a Deputy, one of the most important things we do is to take the time to build relationships with our client and their ‘team’ to understand their wishes, feelings and beliefs. We need to listen.

Sue Brown

Chair of Training Events Group & Council Member

Sue started her career in case management in 2004 working at a national case management company.

She continued to expand her knowledge and experience of working with both children and adults with a wide range of disabilities following completion of her Psychology degree in 2008, Sue went on to be Director and Registered Manager until February 2019.

Sue is Director of Browns Case Management, with overall responsibility on all clinical and operational matters.  She has a real passion for clinical excellence and improving the quality of life for those catastrophically injured.  Sue is actively involved in the supervision and development of case management within her organisation.  She champions effective and positive risk taking with her clients.

Sue helped to set up the first Headway group in the Wigan and Leigh District and continues to be a major force in driving the group forward with attendance increasing steadily.  She has been the Chairperson since 2015 and very much enjoys supporting survivors of brain injury in their local community.

Sue has been a member of BABICM for a number of years and wanted to contribute to the development of the case management sector as a whole.

Louise Chance

Council Member

Louise qualified as an Occupational Therapist  from Cardiff University in 1988.  She began working at Pinderfields Hospital in 1990 in neurological rehabilitation, where she gained considerable experience in acute neurological care.  In 1994 she began as a member of the interdisciplinary team at The Priory Highbank team, providing inpatient rehabilitation for adults with acquired brain injury.

She became lead Occupational Therapist in 1998 completing her Masters’ degree in Occupational Therapy. Joining the senior management team in 2000, Louise had responsibility for the transitional living service providing inpatient and outreach rehabilitation. Louise established A Chance for Life Ltd in 2002. Consulting in 2003, she developed Lancashire and Cumbria’s pathway for acquired brain injury rehabilitation.

Since 2005 Louise has been working full time as a Case Manager and more recently, has begun writing expert witness reports. Louise is an active member of North Cumbria Headway and a committee member of the Northern Acquired Brain Injury Forum (NABIF). Louise is interested in all aspects of Brain Injury and Rehabilitation. In the last decade her work has been focused on establishing complex support packages in the community.

Louise became an advanced member of BABICM in 2002 and has also been a member of the Professional Practice Membership Group.

Viv Cooper

Council Member

I am an Occupational Therapist and Brain injury Case Manager with over 30 years of clinical experience in rehabilitation and case management. I am currently a founding partner with Three Case Management and one of the Directors of the 3HUB Case Management community.
I am excited at the prospect of offering support and expertise to council for the benefit of others and the wider case management community. I am keen to develop my own experience and put something back into our valued advisory body at grass roots level.
I have experience in training and supervision and before developing our business was employed in the NHS for 25 years most recently as a neurorehabilitation team manager setting up an award winning service in the south east.

Kevin Cross

Council Member

Kevin qualified as an occupational therapist in 2006 . He then worked on a mixed rotation for my local NHS trust, providing OT in a general hospital setting, a local psychiatric crisis team and a community dementia service.

Kevin first began working as a brain injury case manager in March 2008; working for the case management organisation Head First (Assessment and Case Management) from 2008 to 2019. In that time, he provided extended primary input to people from a very wide variety of backgrounds and with a broad range of impairments and difficulties.

Kevin set up my own case management company, KC-CM, in January 2019. He has worked extensively with brain-injured males with challenging behaviours, but he has also extended my skill base to work with people with other varied complex needs, including learning disabilities, spinal cord injuries and various mental health conditions. He also provide paediatric case management.

KC-CM was granted CQC registration in December 2021.

Kevin has a great deal of experience working alongside personal injury solicitors and deputies, and he believes he has a strong understanding of how our clients’ families are affected by brain injury and other complex disabilities. Kevin has extensive experience in providing detailed assessments and creating client-centred treatment programmes for people with a variety of complex conditions. Kevin works effectively with multi-disciplinary teams and have collaborated on many complex discharges from hospitals to the community. He has developed expertise in the creation of community rehabilitation programmes. Kevin has a great deal of experience of providing case management in partnership with statutory services.

Jackie Dean

Chair: Research Group & Council Member

Currently a Case Manager and Director of N-Able Services Ltd in the North West, Jackie has worked in the role of a Brain injury Case Manager since 1994. Jackie is a Fellow of BABICM, having previously acted as Chairperson from June 2010 – June 2013. Jackie remains wholly committed to raising the standard of care and rehabilitation for people with acquired brain injury and continues to represent BABICM in the work with CMSUK and the VRA, regarding development of a register of case managers.

Victoria Leever

Chair, Professional Practice Membership Group & Council Member

Vic qualified as an Occupational Therapist in 2002 from the University of Derby, initially commencing her career in both hospital and community settings with a special interest in neuro rehabilitation before joining Anglia Case management in 2009.  Vic has progressed, to become a Clinical Team Lead for Children and Young People, and now sits on the Senior Management Team. This role encompasses her passion for staff development, as it includes the supervising and training of Case Managers, and the management of ACM’s Assistant Case Managers.Vic has a small, complex case load of children and young people with brain injuries, cerebral palsy and other complex disabilities. Her previous experience in neuro rehabilitation, in hospital and community settings has given her an excellent understanding of the challenges and complexities faced by clients and their families after sustaining a brain injury. She uses her therapy background to support young people with the transition from the parental home to adult living where she works in conjunction with other professionals to enable her clients to meet their rehabilitation goals and housing adaptations. Vic has experience of managing the challenges which arise in a child’s education, including the co-ordination of services in relation to Educational Health Care Plans and sourcing of an appropriate school to ensure a child’s needs are met.

Vic also undertakes occupational therapy expert work.

Vic is an advanced member of BABICM and has been an active member of Professional Practice and Membership group  since 2016, within her role on PPMG Vic completes the advanced membership reviews.

Anita Pascoe

Membership Secretary and Director

Anita qualified as an occupational therapist in 1997 at Leicester University. Anita has specialised in the field of Acquired Brain Injury (ABI) since 2000 and began working as a case manager with Westcountry Case Management in 2004 alongside independent occupational therapy work, and is also a care expert; giving Anita a sound knowledge of the litigation process.

Anita took on the role of clinical support manager at Westcountry Case Management in June 2015. She undertakes a variety of activities to support case managers in their clinical practice.

Anita provides ABI training for individuals who work in this field, in particular for support workers, and professionals working in deputyship or litigation teams.

Anita is an advanced member of the British Association of Case Managers and is part of the BABICM Professional Practice and Membership Group. Anita is passionate about brain injury and other complex disabilities, and the impact they have on people’s lives.


Andrew Patterson

Council Member

Andrew is a Neuro-Physiotherapist with 10 years experience of community neuro-rehabilitation. He joined JS Parker Ltd, North East Office, as a Case Manager in January 2017 and has a caseload of adults with brain injury and complex disabilities.

Andrew varies his approach to his caseloads to accommodate the unique requirements of all individuals. All input provided is client centred so that their aspirations and goals are the primary focus of rehabilitation input.

The client’s aspirations and goals are the basis of any therapy intervention and Andrew guides and monitors this with the use of specific interdisciplinary goals. The therapists involved in all caseloads understand the approach that is required and Andrew ensures that the chronology of the client progress is documented and reviewed appropriately.

Andrew is responsible for initial needs assessments and co-ordination, monitoring and supervision of support and rehabilitation packages for clients, both pre and post settlement and has experience in managing complex packages which require a range of support up to 24 hours. All support packages managed by Andrew adhere to CQC requirements at all times.

Commitment to brain injury is demonstrated by Andrew’s involvement as a trustee at Headway Wearside. He is also working towards his advanced BABICM membership, with a date scheduled in October 2020.

Andrew Rose

Chair of Company Strategy Group and Council Member

Andrew is the Director at AKA Case Management Ltd and was previously a Director and Treasurer of BABICM. He has worked with clients with brain injury and complex needs since 2006. His background is in Psychology and he has over 20 years experience in training and lecturing.

Andrew has worked in both England and Australia and has specialised in working with clients in the community who exhibit challenging behaviour to extreme challenging. His experience includes working with individuals who have endured trauma and abuse, brain injury, mental health challenges and multiple diagnoses.

Andrew has a passion for Motivational Interviewing (MI), delivering training in MI in England and Australia. He also has experience in delivering training in ABI, positive behaviour support, problematic sexual behaviour and systemic dialectical behaviour therapy.

Maggie Sargent

Council Member

Maggie Sargent was part of the steering group that established BABICM back in the 1990s and is an active director of a case management company, supervising case managers across the UK and into Europe. Maggie is Nursing Adviser on the advisory board for Headway National and is a life member. She is also an advanced member of BABICM and was also a director on the board of CMS UK from 2002 to 2004.

In 2004 Maggie published a paper at The European Brain Injury Symposium at the Vatican on caring for clients in the community with PVS and has published other papers on costs of care in the community. She was an invited speaker on case management at the ‘Fifth World Congress for Neuro-Rehabilitation’, which took place in Rio de Janeiro in September 2008, and also at the PEOPIL Conference, which took place in Malta in June 2009, and was chosen to contribute a chapter on care and case management in the recently published APIL Guide to Catastrophic Injury Claims.  Maggie also presented at the European Neuro-Convention.  Maggie was invited to The International Brain Injury Association World Congress in New Orleans in March 2017, the largest international conference on the subject of brain injury – and in September 2017 she was Honorary Chair at BIT’s 4th Annual World Congress of Orthopaedics in China and presented on travel opportunities for clients with spinal cord injuries.  Maggie was awarded the Lifetime Achievement Award 2017, and Maggie Sargent and Associates were winners of Medico-Legal Provider of The Year award 2017.

Maggie is currently a co-director of an International case management company, which offers case management services for clients with profound disability. In 1997 she established a local nursing service for the community funded by charitable donations, through which provides nursing care within a patient’s home. In 2011 she established the Oxford Group of The Silver Lining Charity and later the Bristol/Bath group, providing social opportunities and challenges for clients with brain injury, which have a combined client-group of over 50 service users at present. She also lecture’s at seminars across the country on costs of care both in the public and private sectors.  Maggie also runs trips for charity each year such as skiing in France, safari trips in Africa, camping in Northern France, and surfing in Devon.  Having spent a lot of time recently on various charitable endeavors, Maggie feels that she would like to devote some more time to BABICM in these crucial times.

She is an independent case manager and she runs an independent case management company with her co-director, Kate Russell and feels that, with the many changes on the horizon, it is now time to get back onto the BABICM Council after having had a break for some years.

Jennifer Whittall

Council Member

Jennifer Whittall is a very experienced Case Manager, specialising in SCI, ABI, and more often than not combined presentation of a complex nature.

Jennifer qualified in 1982 and has worked in the Medico-Legal / Case Management roles within the sector for over 26 years.

Jennifer is a qualified Physiotherapist who prepares Expert Witness Report for Care, Physiotherapy and rehabilitation.  Prior to this, Jennifer was a Senior Physiotherapist and then Manager of the Midlands Centre for Spinal Injuries.

As Director of Jennifer M Whittall Ltd,  Jennifer leads a team of Specialist Associates.  The company is CQC registered.

It is a small team delivering a high standard of client focussed and personalised service and applying for this nomination Jenny would hope to bring pragmatic input to the organisation of the day to day challenges of working in the sector; with all the demands placed upon Case Managers and how the organisation can support them with all the changes being offered in the field.

The Ethos of Jennifer M Whittall, personally as well as for her team, is to facilitate the clients to lead a fulling lifestyle, not just based on care alone, but also lifestyle, activities and always seeking for opportunities for the clients to look into and “have a go”.

Jennifer has a good network with many individuals and rehabilitation teams.

Jennifer is well known in the field of Case Managers and Experts as well as the Midland Centre for spinal injuries.

Sally Wilkinson

Council Member & Vice Chair of TEG

A registered general and mental health nurse by background Sally has worked in the case management sector for 11 years. Sally also developed the client liaison role within a leading law practice and worked for over 20 years in the NHS in various rehabilitation settings.

Sally is Clinical Director at JS Parker Limited which is the largest case management organisation in the North of England. She has overall responsibility for the clinical direction of the company which incorporates both the case management, expert witness and therapy services.

Her areas of responsibility include maintaining clinical practice and policy, quality and compliance, staffing and developments within clinical practice. She holds a small case management caseload and an ever-growing expert witness caseload both consist of adults with brain injuries and complex needs as a result of trauma.

Sally has been a member of BABICM for many years achieving Advanced Membership in 2011. She strives to adhere to and advocate for the principles, guidelines and competencies within practice at JS Parker and across the case management sector.

She joined TEG in 2014, and enjoys working with colleagues from across the sector to develop exciting and progressive training events.


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