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Raising Concerns About Case Managers

Our Policy

As a membership organisation BABICM does not have any regulatory powers and as such has no means to investigate complaints regarding any category of member.

If BABICM is approached with a complaint about one of their members the person making the complaint will be advised to first discuss their grievance directly with the BABICM member who is the subject of their complaint, or the organisation they work for. 

It is good practice for BABICM members or the company that they work for to have a complaints procedure in place. The person making the complaint should therefore obtain the relevant complaints policy and procedure from the individual BABICM member or the company they work for and follow this.


If the member is registered with a professional body, we also advise that any complaint can be directed toward the relevant registering body. BABICM Registered Practitioner Members are registered with the following organisations;


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Company Number: 03176447