Ella qualified as an Occupational Therapist in 1992 initially commencing her career in community settings with a special interest in working with brain injured clients before joining JSParker Case Management Ltd in 2001.
Ella progressed to manage the JSP Northeast Office, the JSP Scottish office and the JSP Expert Service until she left in 2019. During this time Ella was a BABICM Council member and chaired a Scottish working group, until her 6 year tenure was completed. Together with co-founder Jane Paige, Ella started a brain injury and complex case management service at Northern Lifetime Ltd from September 2019 onwards.
The company has grown and offers primarily a case management service but also provides a small occupational therapy and expert witness service. Ella is a director of Northen Lifetime and enjoys sharing the management of the small to medium sized independent practice. Independent status enables Ella and the team to prioritise shaping support to creatively and flexibly meet client’s needs with a bespoke approach.
Ella has always maintained a practitioner caseload and currently enjoys working with a small group of clients, all of whom have sustained an acquired brain injury. Her lengthy experience pf case management since 2001, and the fact that she likes to immerse herself in the everyday challenges of case management, means that she is well placed to support others. Ella also carries a small caseload of expert case management and occupational therapy clients.
Ella has been an advanced member of BABICM since around 2006, and re-joined Council in July 2025, as Chair of Professional Practice and Membership Group. (PPMG) Ella also completes advanced membership reviews within her role on PPMG.
Emily qualified as a general nurse in 1996, then specialised in mental health in 1998 establishing an extensive mental health nursing career in both hospital based and community settings, working with young adults with first onset psychosis through to older adults with dementia.
The knowledge and experience she gained within the diverse field of mental health nursing, including crisis team and A&E liaison psychiatry roles, proved to be highly transferable to brain injury case management, and she joined Head First in 2016, providing case management support to brain injured clients and their families, working with adults, teenagers and children.
Establishing a therapeutic working relationship with her clients and their families, based on open communication, honesty and trust is a vital part of my role, and she is passionate about advocating for individuals and families, in ensuring that they have access to services that facilitate optimal rehabilitation and quality of life. Emily holds a diverse caseload of complex clients with brain injuries and additional mental health needs, many of whom also have complex social circumstances.
In addition to managing her own case load, as a senior practitioner she provides clinical supervision within the Head First team and is committed to ensuring her peers are well supported to enable professional development and maintain high standards for their clients.
Emily is an advanced member of BABICM since 2020 and an assessor for advanced membership reviews since 2024.
Janine qualified as an Occupational Therapist in 1990 and has worked predominantly in the field of Brain Injury since that time. She joined Head First Case Management Services in 1997 as a Brain Injury Case Manager. Over time, her role developed to include to clinical supervision for all staff, developing training programmes for case managers, support workers and other professionals. She is now the Clinical Manager at Head First.
Janine is interested in empowering clinicians, enabling and shaping best practice, ensuring people with brain injuries and their families receive the best possible service and outcomes.
Janine has been an active member of BABICM since 2011, initially on the Education subgroup, and since 2013 as part of the joint working group with CMSUK and VRA, developing a framework for case management practice standards, and working towards accrediting case management as a profession. Janine joined BABICM Council in 2017 and sits on the Professional Practice & Membership Group in addition to representing BABICM on the joint working group.
Shikha is a Neuro Physiotherapist and Case Manager with extensive experience in neurological, musculoskeletal, and long-term rehabilitation. She completed her Bachelor of Physiotherapy degree in 2003 and has worked in various multidisciplinary setups in Delhi, India, and the UK.
Since 2014, Shikha has been a Case Manager and current working at Case Management Services Ltd, specialising in supporting clients with brain injuries, orthopaedic injuries, spinal injuries, and musculoskeletal issues. Her role involves setting SMART goals, designing community-based rehabilitation programs, and managing care teams. Shikha is dedicated to providing comprehensive support, conducting risk assessments, and monitoring client progress through regular reports and multidisciplinary team meetings.
Shikha’s professional memberships include the Health Care Professions Council, the Chartered Society of Physiotherapy, and the British Association of Brain Injury and Complex Case Management. (BABICM). She continues to enhance her skills through various training programs and conferences
Anita qualified as an occupational therapist in 1997 at Leicester University. Anita has specialised in the field of Acquired Brain Injury (ABI) since 2000 and began working as a case manager with Westcountry Case Management in 2004.
Anita took on the role of clinical support manager at Westcountry Case Management in June 2015. She undertakes a variety of activities to support case managers in their clinical practice.
Anita is an advanced member of the British Association of Case Managers and has previously been part of the BABICM training and events group. Anita is passionate about brain injury and other complex disabilities, and the impact they have on people’s lives. She carries a small caseload, which is work she thoroughly enjoys.
Caroline has worked as a specialist case manager and has supervised case management teams in the UK since 2016. Caroline specialises with Brain Injuries, psychologically complex cases and also Vocational Rehabilitation Case Management. Caroline runs Phelps Case Management, based in Leeds with a small team of Associate Specialist Case Managers located around the North of England.
Caroline has experience in working with people with multifaceted psychosocial situations, mental health challenges and /or developmental disabilities; Caroline’s background is in Psychology and she has proficiency in working with a Neurobehavioral approach and IDT working. Following Caroline being shortlisted for CMSUK Case Manager of the Year 2019 and VRA-UK Finalist 2019, the Phelps team were awarded Team of the Year 2023 by the Vocational Rehabilitation Association.
Nicola qualified as an Occupational Therapist in 2010 at the University of Cumbria. She has specialised in the field of Acquired Brain Injury since qualifying and began working as a Case Manager and Occupational therapist for A Chance for Life Ltd in 2012.
Nicola holds a mixed case load of adults and children with brain injury complex needs. She works with rehabilitative approach, working as part of an individualised multi-disciplinary team to ensure the clients needs are met and best outcomes achieved. Nicola is passionate about working with a client centred approach and finding solutions to achieve client goals and improving their quality of life. She has experience in establishing complex care packages in the community including Support Worker recruitment, supervision, training and development.
In 2018 Nicola progressed to the role of Senior Case Manager at A Chance for Life Ltd. In this role she provides leadership, clinical supervision and development to case managers. In this role Nicola has also developed training packages and deliver training to other clinicians and support workers
Nicola gained her BABICM Advanced membership in 2019.
Marisol graduated, as an occupational therapist, from Cardiff University in 2008. She has worked in forensic psychiatry for a private hospital provider, NHS hospital trusts in South Wales, West and North Yorkshire and in private practice as a case manager from 2017. Currently, her personal caseload comprises exclusively adults with complex needs and social situations.
She is engaged in all stages of the rehabilitation journey from intensive care to long term community support and successful in working with extended family units, dependants, and spouses. She has worked with clients with complex safeguarding and risk management needs, those with a forensic history and with repeated police contact.
Marisol formed Stoneham Therapy Services Ltd in 2020 and, in addition to her personal caseload, supervises case managers, case management assistants, occupational therapists and rehabilitation assistants.
Marisol is zealous in empowering clients to be at the centre of their rehabilitation and support and to receive exceptional service. She is a former Lead Assessor of Headway’s Approved Provider Scheme and has been a member of BABICM since 2017 . She is a registered practitioner and joined the Professional Practice & Member Group in 2025