Claire qualified as an occupational therapist in 1985. She has worked in a variety of NHS and private health care settings specialising in Neurology and particularly brain injury. She set up a case management service in the early 1990s as part of a private rehabilitation unit. Claire was also part of a working group at that time looking at standards for brain injury rehabilitation units. In the mid 90s she set up a case management service within the rehabilitation unit she was working in.
In 1996 she started working as an independent case manager and on a consultancy basis as an expert witness. Other Consultancy work included setting standards and policies for a new brain injury unit in the south west.
In 2001 Claire set up Westcountry Case Management so she could share her increasing case load with other specialist case managers. She has recently relinquished her expert witness work to focus on developing Westcountry Case Management and ensuring that the case managers that work with her have the support and supervision required to provide a well managed and coordinated service for brain injured clients that meets their needs. She achieved advanced membership of BABICM in 2005.
Claire is chair of the Professional Standards group and believes her experience of brain injury case management can be used and shared when considering and developing professional issues.